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Technical support

    Technical Support

    UK customers call us on 01494 525252 for Technical Sales and Service Support

    International customers call us on +44 1494 525252

    We have a fully trained team waiting to provide you with assistance for product suitability and application advice.

    From deciding on the correct choice of fan for your residential application to a product selection service for commercial air handling with Heat Recovery, contact us for further information.

    For after sales support our Service department is ready to answer any questions and offer solutions for products already installed.

    Be sure to check our Frequently Asked Questions where may find the answer to your query.

    Call us on +44(0)1494 525252 for Technical Sales and Service Support

    We have a fully trained team waiting to provide you with assistance for product suitability and application advice.

    From deciding on the correct choice of fan for your residential application to a product selection service for commercial air handling with Heat Recovery, contact us for further information.

    For after sales support our Service department is ready to answer any questions and offer solutions for products already installed.

    Airflow provides an extensive range of training services for architects, M&E consultants, house builders, electricians, contractors and installers.

    These services are regularly held at the Airflow Air Academy as well as at a time and location convenient to you.

    Click here to view Airflow's range of ventilation training services and CPD sessions.

    Airflow has a number of certifications based on their commitment to providing outstanding and environmentally-friendly service to you. Airflow has the following certificates:

    Launched in 2017, the Air Academy is a state-of-the-art training and conference facility and showroom that exhibits the latest in ventilation, air quality and building automation technologies.

    Viewing is strictly by appointment only. Contact us to discuss your application and to view our solution.

    At Airflow we view ventilation not just as "Stand Alone" products but part of a wider, energy efficient solution that contributes to a more environmentally friendly dwelling.

    If you are considering specifying a ventilation system from a single extract fan, to whole house extraction or a ventilation with Heat Recovery system why not send us your drawings, we can advise on the most effective way to ventilate and install your ventilation requirements.

    Using the latest in design software our dedicated team will ensure your plans meet the latest regulations and provide you with an itemised quotation leaving you more time to concentrate on the dwelling design.

    Send us your drawings for your Ventilation with Heat Recovery requirements and we will provide you with a detailed quotation for the whole system ensuring that all components are compatible.

    With more than 60 years of expertise in air movement we have lots of knowledge that we are pleased to share.

    We have CPD courses approved by RIBA and by CIBSE covering all aspects of Residential and Commercial ventilation.

    Everything from the basic regulations through to the latest ventilation with Heat Recovery systems.

    Seminars can be conducted at our fully equipped showroom which can accommodate up to 30 people or presented at your premises (minimum numbers apply) by our experienced specification team.

    Contact us To find out more

    BIM (Building Information Modelling)

    Airflow is proactively providing 3D Revit files and offering complete drawing files.

    Our design service is FREE*

    Contact us now to discuss your application or

    Click here to download product BIM files

    * subject to conditions